What is digital transformation and what is it worth using it for?

Companies that decide to improve efficiency can successfully enter new markets and compete with products offered globally. For several years, experts have been pointing out that the coming years will be dominated by artificial intelligence, big data analytics, cloud technologies, and the IoT. This will also be accompanied by economic and sociological changes that will directly contribute to economic development.

A properly executed digital transformation process can lead to increasingly improved service quality, which directly translates into positive customer feedback from both current and future customers. Businesses are eager to invest in modern technologies, which, depending on the solutions implemented, can be used for various purposes.

Digital transformation – what is it?

Digital transformation, also abbreviated as DX, is considered one of the main trends defining the changes taking place in contemporary companies. This phenomenon involves the introduction and proper use of solutions based on modern digital technologies. This allows companies to transform their business models and customer service standards, while also gaining the opportunity to introduce innovative products and services. The entire digital transformation process has a direct impact on employee work practices and the methods of analyzing and using available data, among other things. The definition of digital transformation includes the integration of modern technologies with areas responsible for the proper functioning of the enterprise. This allows for the full utilization of previously collected data to create a rich offering of innovative services. When discussing the definition of digital transformation, it is important to emphasize the goal: fully utilizing the capabilities of modern technologies, which is directly related to the implementation of solutions from Industry 4.0, artificial intelligence, and the Internet of Things.

Why is digital transformation so important?

The proliferation of IT technology has made the development of modern systems a "destination" for most companies. Technological advancement is a key element of digital transformation, but not every entrepreneur is ready to abandon outdated tools in favor of new solutions that, when properly implemented, deliver benefits. Among the positive aspects of implementing systems such as ERP, the most prominent is the rapid evolution of global processes, which is crucial for maintaining market share. Investing in meticulously prepared analyses and database management will ensure that a company can stay ahead of the competition. Companies that prioritize the use of artificial intelligence, including the introduction of solutions for automating communication processes using bots, have the opportunity to completely transform the way they interact with customers.

When is it worth deciding?

Digital transformation is a path that significantly increases the potential of businesses. The process itself is not an end in itself, but a means of building an advantage amidst growing competition. Businesses point out that digital transformation is driven by factors such as the expectations of current and future customers, constantly evolving technology, and a rapidly evolving environment. However, the process itself assumes a constant readiness for change and the ability to solve problems arising from the market situation. The timing of the full implementation of modern tools depends on the specific nature of the business and the current technological state. The scope of action depends on the specific needs of the organization and can range from implementing simple IT software to implementing solutions based on artificial intelligence.

What are the benefits of digital transformation for an enterprise?

The speed of digital transformation development is closely dependent on the extent to which companies utilize modern solutions. For several years now, there has been a growing trend in the implementation of artificial intelligence-based technology, using robots to perform specific tasks instead of humans. The second wave of digital transformation has also seen the emergence of BI systems designed to create real-time analyses that can filter large amounts of data – Big Data. Among the benefits of implementing new business models, entrepreneurs primarily emphasize the optimization of company operating costs. Increasing plant efficiency, including processes related to customer service, supply chain management, and production planning. Full integration of business processes and accurate forecast analysis enable sound business decisions and effective response to the needs of a changing market.

Where to begin with digital transformation?

The entire digital transformation process is supported by solutions available on the market. These include mobile technologies, cloud computing, the Internet of Things, and artificial intelligence-based systems. Implementing all of the above-mentioned solutions is one of the most important steps leading to business digitization. However, it's important to remember that each company's DX strategy implementation process is completely different, and there's no one-size-fits-all solution. The first step is to define the organization's goals. Next, it's worth defining the company's capabilities and analyzing the available functionalities that have already been implemented. The ability to transform existing tools into more efficient ones can prove significantly more beneficial than implementing a new system. During the initial consultation, it's worth thoroughly analyzing the available data to determine whether it's necessary to abandon the currently used tool in favor of, for example, a low-code platform.

What do ERP systems and digital transformation have in common?

Without a doubt, digital transformation involves the use of modern IT solutions. Any company implementing systems and technologies can implement a solution that meets specific expectations. Openness is key for an ERP system, making it a solution that aligns with the core of a digital transformation strategy. Flexibility and development capabilities allow for the improvement of specific processes by implementing any modifications planned by the manufacturer.

Summary

Digital transformation is also, not without significance, called the digital revolution. The term refers to the speed of change, which occurs almost overnight. In the case of progress within companies, it's worth noting that employees are increasingly open to change and have a completely different approach than they did 10 years ago. The digital transformation process itself is considered a path without limits, meaning that in the coming years, we'll continue to see where technology is heading.


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